Blackbaud Direct Marketing for Blackbaud Enterprise CRM User Guides

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• Blackbaud Direct Marketing New Features and Enhancements Guide PDF 916K November 21, 2011
  This guide highlights new features and changes to existing features in Blackbaud Direct Marketing 2.91.

• New Features Video for Blackbaud Direct Marketing 2.91 (VIDEO, Duration 4.19 min.) August 18, 2011
  This video provides a quick look at some of the key new features and enhancements available in Blackbaud Direct Marketing 2.91. For more information about all new features, see the New Features Guide.

• Introduction to Blackbaud Direct Marketing PDF 2.2M August 18, 2011
  This guide explains the workflow of the components of the program and includes information about general features.

• Marketing Efforts Guide for Blackbaud Enterprise CRM  PDF 9.8M August 18, 2011
  This guide explains how to create and manage all aspects of marketing efforts including packages, segments, lists, analysis, and more.

• Marketing Planner Guide PDF 1.4M August 18, 2011
  This guide explains how to use the Planner to establish estimates for costs and marketing efforts for the next year or another set time period.

• Blackbaud Internet Solutions Integration Guide PDF 848K August 18, 2011
  This guide explains how to integrate Blackbaud Direct Marketing with Blackbaud Internet Solutions.